Returns & Exchanges

We want you to love your shower experience, which is why we offer a 30-day return policy for any products that don't meet your expectations. If your skin and hair aren't feeling the difference, we are here to help with a smooth return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your Hello Klean products in their original packaging, ensuring all components and filters are included to qualify for a full refund.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-10 business days.